It is the responsibility of all GXA personnel to ensure that this policy is implemented and adhered to at all times.
3. POLICY STATEMENT
GXA is committed to protecting the privacy of its clients. We strive to keep your personal information confidential. This policy details how GXA handles your personal information.
3.1 WHY WE COLLECT PERSONAL INFORMATION
GXA collects and uses your personal information to provide superior customer service and to provide convenient access to our products and services. We also use your personal information to keep you up to date on our products, services, and other information we think you’d be interested in. Occasionally, we may use your personal information to contact you to participate in a customer satisfaction survey to assist us in developing better products.
3.2 HOW WE COLLECT PERSONAL INFORMATION
GXA may collect information from you in several ways. For example, we normally ask for your contact information when you correspond with us, call us, or provide plans or drawings. In addition, when you sign up for access to our Internet-based publishing services, or for access to our file upload service, we collect and store the information you provide in a secured database.
3.3 WHEN WE DISCLOSE PERSONAL INFORMATION
GXA does not disclose your personal information to third parties without your prior consent except when required by applicable law or legal process.
3.4 HOW WE PROTECT PERSONAL INFORMATION
GXA protects your personal information with physical, electronic, and managerial procedures. This includes using industry standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is requested or displayed.
3.5 ACCESS TO YOUR PERSONAL INFORMATION
Should you wish to access the information GXA holds about you, simply e-mail firstname.lastname@example.org, or use the contact details on our website at www.geoexchange.com.au. GXA may charge a fee for the production of this information. If your request is denied, GXA will inform you of the reason why access has been denied.
3.6 ANONYMOUS INFORMATION COLLECTION
When you browse GXA’s website, you are able to do so anonymously. Generally, we don’t collect personal information when you browse – not even your e-mail address. We do receive some information from your web browser automatically – including your IP address, the time, the page you visited, the page that you linked from to get to our website, and the type of web browser you are using. This information does not reveal any personal information about you. We use this information for aggregate statistical analysis of our website.